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NEWSLETTER 21, May 2006

What is the BSCI and how does it measure up?

The Business Social Compliance Initiative (BSCI) was set up in 2003 to represent the interests of European companies coming under scrutiny for the labour conditions at their suppliers around the world.

The BSCI was founded by the Foreign Trade Association (FTA), which represents the interests of importing retailers in Europe. The FTA has a record of lobbying strongly for free trade and was motivated to set up the BSCI to preempt binding European Union/government regulation on corporate social responsibility in response to anti-sweatshop campaigns.

The stated aim of the BSCI is to audit and monitor the social performance of member companies' suppliers and to do this by using one common, voluntary system. The BSCI is largely for the retail sector, but is open to importers and manufacturers of consumer goods in Europe. Today, Dutch, German, Swedish, Swiss and Finnish retailers and brands dominate the BSCI's fiftyplus membership. They include Lindex and KappAhl from Sweden, Migros from Switzerland, Ahold and Vendex/KBB from the Netherlands, plus KarstadtQuelle, Metro and Otto from Germany. Two European retail associations, the German Foreign Trade Association (AVE) and Textilimportörema of Sweden, are also members. The BSCI's current focus is on textiles, clothing, shoes and toys - the areas of production most under the spotlight from labour rights advocates. The BSCI intends to broaden its scope in the future.

Weak Social Audits No Help to Workers

Today, a decade after "social auditing" got going, tens of thousands of such audits are commissioned each year by hundreds of brand-name companies and retailers. A whole industry of commercial social auditors, self-assigned experts, and quasi-independent ethical enterprises has grown, touring supplier factories to assess how well they are implementing thousands of company codes of conduct.

A November 2005 report "Looking for a Quick Fix: How Weak Social Auditing is Keeping Workers in Sweatshops," published by the CCC International Secretariat, assesses this social auditing industry. It describes the failure of the majority of social audits carried out by multinational audit firms, including those used by BSCI. It looks at the ways in which factory owners prepare for audits, for example, and how workers are largely ignored by the auditors. Some 670 workers from over 40 factories in 8 countries testified that their conditions do not meet the international minimum standards outlined in the codes of conduct of their buyers, many of whom are BSCI member firms.

The report concludes that "mainstream social auditing consistently manages to miss crucial violations of workplace rights, in particular regarding what are described as 'intangible' areas such as freedom of association, working hours, abuse and harassment."

The non-specialist retail sector (supermarkets, discount and department stores) and mail order firms in particular are using weaker methods of social auditing - the "quick fix" approach. These methods are seriously flawed and largely discredited not only by labour rights advocates but also by those within the industry with experience in this field. The impact on working conditions is at best superficial and, more worryingly, it could lead to a "lowering of the bar."

The report can be downloaded from the CCC website: www.cleanclothes.org/
publications/quick_fix.htm

Code Weak on FoA

The BSCI has created its own code of conduct, along with a procedure for assessing and improving supplier performance against this code. The BSCI code refers to International Labour Organisation conventions and United Nations declarations. However, in the CCC's view the BSCI code has a major flaw: it is ambiguous on freedom of association (FoA) and does not explicitly state that the employer must respect workers' right to form or join unions of their choice and to bargain collectively. It only encou-rages members to strive to provide workers with a living wage.

The BSCI recommends its code as a minimum. For best practice, the BSCI currently recommends that its members seek certification for their suppliers with the (stronger) SA8000 standard of Social Accountability International (SAI).

Some Suppliers Audited

In principle all suppliers of BSCI members should be subject to auditing, however currently in practice this is not the case. Most BSCI member companies select suppliers to audit, based on certain "risk" criteria.

Audits are conducted by companies that can provide evidence of Social Accountability International (SAI) accreditation and have a contract with the BSCI, laying down the terms and conditions of the cooperation. Member companies and suppliers can choose an auditor from a list of such commercial auditors. If deficiencies are found during an audit, corrective actions must be agreed upon (corrective action for non-compliance with some issues are compulsory, but for others this is only voluntary). The audit procedure is repeated every three years, from the start of the initial audit.

Costs related to audits and any corrective measures are to be negotiated between the BSCI member and its suppliers. However, unequal power relations exist between buyers - big international companies - and suppliers who are often local production facilities. With little leverage to make demands on their clients, suppliers are likely to bear the overwhelming share of the costs, as well as the responsibilities for improvements. In any case, from the CCC's perspective, any system that is focused solely on auditing falls short. For many years labour rights activists have criticised the over-reliance on social audits in monitoring labour conditions, for many reasons:

  • While audits may be able to uncover violations of codes that are quantifiable such as working hours or pay levels; they are much weaker in revealing rights-based requirements such as trade union freedoms to organise without harassment.

  • Audits often fail to identify or analyse the causes of violations.

  • Auditing can create a culture of cheating by managements who need certification but are also trying to keep down costs.

  • Social auditors are often associated with management and therefore lack the trust of workers during interviews.

  • It is commonplace for audit interviews to be held inside the factory and workers are often instructed on what they must say.

  • Auditors often lack the knowledge of local circumstances and therefore the capacity to establish meaningful contacts with local trade unions and NGOs; this is especially important when it comes to finding effective corrective action.

  • Companies that perform audits might be influenced by business interests; they might not reveal damaging information that could jeopardise their future contracts.

No Complaints Mechanism for Workers

"Business Sweatshop Cover-up Initiative"?

About twenty representatives of the Belgian and Dutch CCCs, together with partners from India, Bangladesh, Pakistan, Turkey and Macedonia, picketed the first major conference of the BSCI in Brussels in November 2005.

They carried signs with slogans such as "Business Sweatshop Cover-up Initiative" and "Bad Social Compliance Initiative" and distributed leaflets on the shortcomings of the audit-based system. The peaceful picket was held by the main entrance, and later in the street, when BSCI had police come in to remove the demonstrators.

Protesters also highlighted the ongoing struggle for compensation by the victims of the collapsed Spectrum sweater factory in Bangladesh. Spectrum produced for several BSCI member firms (see page 21). The CCC told the press, "The Spectrum case demonstrates not only the failure of the BSCI and their members to ensure that the workers producing their products have safe and healthy working conditions, but also their failure to adequately respond when workers rights are violated."

A mechanism for handling complaints is essential if working conditions are to be improved and workers' rights respected. Workers and their organisations must be able to supplement the "snapshot" auditing that takes place once every three years, and to do this without fear of retaliation. There is no complaints mechanism associated with the BSCI Code. No Independent Verification

According to the BSCI, its monitoring system is credible because "the audits are conducted by external professionals with a high level of expertise about the subject." All audits are conducted by SAI-accredited auditors, including from the big multinational audit firms such as SGS and ITS Intertek.

However, the CCC believes that when a buyer hires an auditor to monitor a workplace it is not very different to having the work carried out by the buyers themselves. To be credible, independent verification of the audits that buyers commission (i.e. their internal monitoring) is necessary.

Recognising that company self-regulation is not good enough, there are now a number of "multi-stakeholder initiatives" (MSIs) involving business interests and trade unions and/or NGOs. The aim of such MSIs is to develop more systematic and effective approaches to code implementation, monitoring and verification, as well as broader accountability to civil society. However, BSCI has chosen to be separate from such MSIs.

Lacks Stakeholder Involvement

Despite a lack of sufficient stakeholder input and participation in decision-making, at times the BSCI portrays itself as an MSI.

As well as local roundtables, the BSCI reports it is setting up an Advisory Council of "stakeholders" whose role will be to advise on BSCI systems and deal with complaints arising from its auditing activities. The Advisory Council is planned to include trade unions, NGOs, the European Commission, and the ILO. The CCC, Oxfam and European Trade Union Federation: Textile, Clothing and Leather (ETUF:TCL) have all been approached to join, but have so far refused.

The Advisory Council and local roundtables are insufficient to ensure the voices of workers and others are heard in BSCI's processes. The Advisory Council will only meet once or twice a year. Given the high-level of resources needed to establish an effective complaints mechanism, this cannot be seen as a serious attempt to handle complaints.

If BSCI and its member companies had decided to join an existing MSI, not only would they benefit from earlier experiences, they would also have a ready-made stakeholder dialogue to engage in.

Initiative Not Transparent

The BSCI does not publish an annual report, or any summarised data from its audit reports. Nor does it publish information about its members such as the location of their suppliers, the number of suppliers, or how many suppliers have been audited or will be audited. So it is impossible to evaluate what any individual BSCI member company is doing.

Even Advisory Council members will only receive samples of audits, and they will be obliged to keep all information they receive and the contents of their discussions strictly confidential.

Questionable Credibility

A credible approach to code compliance requires quality in-house monitoring, along with independent verification, plus complaints procedures. Stakeholders must be represented throughout all the key processes.

For these reasons, the CCC seriously doubts whether the BSCI can deliver on its claims to have "more efficient implementation procedures than other monitoring systems," or to be achieving "higher satisfaction for workers and consumers," or that it "optimises working conditions" (source: www.bsci-eu.org).

In the CCC's view, the BSCI represents an incomplete, minimalist model for compliance with labour standards. It relies on weak auditing, is not accountable to the public, and does not involve key stakeholders. It is significantly weaker than other monitoring and verification initiatives active in the garment sector today. European retailers seeking to take concrete steps to ensure respect for labour standards in their supply chains will have to do much more than join on to the BSCI if their commitment to workers' rights is to be taken seriously.

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